Positive Behaviour Support

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CSS and Positive Moods Partnership

Care Support Serve is a proud partner of Positive Moods.  The two organisations have partnered to deliver Positive Behaviour Support in the Northern Territory.  This is a partnership between two truly like minded organisations with CSS directly delivering behaviour support services locally, and Positive Moods providing both administrative and therapeutic support to CSS and the participant.

We have qualified and experienced Positive Behaviour Support Specialists who can provide innovative and evidence-based services you need, with a personal and caring approach that will help you feel respected, valued, confident and hopeful.  We offer the following behavioural support services:

  • Behaviour Support Plans 

  • Behaviour Plan ImplementationFunctional Behaviour Assessments

  • Functional Behaviour Assessments

  • Risk Assessments

  • GP Liaison







What is Positive Behaviour Support?

Traditional approaches to managing behaviour have been largely ineffective – a more effective approach is positive behaviour support.

Traditional responses to challenging behaviour

In the past society’s responses to challenging and complex behaviours have included imprisonment, torture and banishment from the community. Today, punishment is still a common response, whether it is prisons at the public level, or giving someone the cold shoulder at a personal level.

Some traditional techniques are still used today to try and manage the behaviour of people with disabilities, such as:

  • taking away desired objects

  • locking away/secluding

  • hitting

  • physical restraint

  • ignoring/shunning

  • bribing (coercion).

What Is Positive Behaviour Support?

Positive Behaviour Support is a modern approach to challenging behaviours. It has gained international acceptance and is being adopted by many organisations and government departments in the disability sector. Its goals are to assist a person to engage in less challenging behaviour and increase their quality of life.

There are many effective strategies available within the positive behaviour support approach providing a variety of ways to respond to challenging behaviours. All strategies are based on a foundation of respect for the person involved. It is important to make a distinction between the person and the behaviour. Always look for positive ways to encourage appropriate behaviour, and avoid punishment or coercion. It is helpful to:

  • develop a positive rapport

  • establish consistent routines

  • remain calm and respond positively during a behaviour

  • involve the person in discussing behaviour issues.

Key Aspects of Positive Behaviour Support

Positive behaviour support is exactly what it sounds like – a supportive, positive approach to complex and challenging behaviour.

Key aspects include:

  • we shouldn’t try to control others, but offer support instead

  • positive responses are better than coercion and punishment

  • don’t just blame the person, look for wider causes in the environment

  • look for the reason behind a behaviour (e.g. is there an unmet need?)

  • every person has unique strengths and talents to offer

  • everyone deserves respect, quality of life and effective services.

References and further information

Association for Positive Behaviour Support